At Books By Rubel, we want you to be satisfied with your purchase. Please review our refund and return policy below before placing an order.
We accept return requests within 14 days of delivery.
To be eligible for a return, your item must be:
Unused, unread, and in the same condition in which you received it.
In its original packaging, where applicable.
Accompanied by proof of purchase or your order confirmation.
Items that have been used, damaged after delivery, or returned outside the return period may not be eligible for a refund.
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after receiving your order.
Please provide your order number, a description of the issue, and photographs of the damaged or incorrect item where applicable. We will review the issue and arrange a replacement or refund when appropriate.
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Please allow several business days for the refund to appear in your account. Processing times may vary depending on your bank or payment provider.
Original shipping charges are generally non-refundable unless the return is due to an incorrect, damaged, or defective item.
Customers are responsible for return shipping costs for returns made for personal reasons, such as ordering the wrong item or changing their mind.
Digital products, including eBooks or downloadable content, are generally non-refundable once they have been downloaded or accessed, except where required by applicable law or where the digital product is defective.
If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.
If the order has already shipped, you may need to follow the standard return procedure after receiving it.
If you receive a damaged, defective, or incorrect book and would prefer a replacement, please contact us. Exchanges are subject to product availability.
If you have questions about a return, refund, exchange, or cancellation, please contact Books By Rubel through the contact information provided on our website.
When contacting us about an existing order, please include your order number so we can assist you more quickly.
Books By Rubel
Website: booksbyrubel.com
Last updated: September 11, 2026